How it Works

Welcome to Senzer’s self-service page for processing warranty requests and making inquiries. This page is for you to reach out to us when you have issues with your product or to quickly help resolve any other issue you’re experiencing. We apologize in advance for whatever inconvenience your Senzer purchase may have caused.

Please note this page is for purchases made through this website or the SenzerDirect store on sites such as Amazon and Walmart. For purchases made through Senzer’s authorized resellers, please contact them directly.

If your product turns out to have a defect during its warranty period, please contact us via the feedback form below and let us know what we can do to help you. It may save your time to first troubleshoot issues by going to our FAQ page or looking at Instruction Manuals before filing a warranty claim.

Thank you in advance for all of the information you provide; we know your time is valuable.

Warranty Information Tips

Order ID: You can find this in the order history of the account the purchase was made through.

Note: Before Senzer can release a replacement, it may be necessary to return the defective item for quality inspection.